One option is to call their customer support team directly at 800-543-9000. Alternatively, you can send an email to [email protected] to get in touch with their support team. Additionally, you can also connect with them through their social media channels on Twitter, Instagram, or Facebook for any queries or concerns related to their Rewards Credit card.

Yes, First Citizens Bank is FDIC-insured. FDIC, or the Federal Deposit Insurance Corporation, is an independent U.S. government agency that provides insurance to protect depositors in case a bank fails. FDIC insurance covers all deposit accounts, including checking, savings, money market, and certificates of deposit (CDs) up to $250,000 per depositor, per account ownership category.

First Citizens Bank offers a digital banking platform that allows customers to easily access their accounts online, manage transactions, pay bills, and transfer funds from the comfort of their computer or mobile device. With this service, customers can bank with ease, whether they're at home or on the go.

To access your account, you can simply visit the bank's website and log in to your account using your username and password. Alternatively, you can download the mobile app and access your account on the go. Both options are safe and convenient ways to manage your credit card account.